tag:blogger.com,1999:blog-706867684354336699.post8422714836205822745..comments2024-03-29T07:19:17.218-04:00Comments on the bitchy waiter: A Response to "10 Rules for Restaurants"The Bitchy Waiterhttp://www.blogger.com/profile/04416218015992830876noreply@blogger.comBlogger39125tag:blogger.com,1999:blog-706867684354336699.post-21735187307025582992019-04-20T01:24:38.041-04:002019-04-20T01:24:38.041-04:00thanks for sharing such a nice blog.thanks for sharing such a nice blog.try herehttps://dentalchat.com/noreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-67089472474854479002019-04-20T01:22:55.884-04:002019-04-20T01:22:55.884-04:00thanks for sharing such a nice blog.thanks for sharing such a nice blog.her latest bloghttps://dentalchat.com/noreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-38105340781081720892013-05-15T21:59:39.914-04:002013-05-15T21:59:39.914-04:00I really liked the coke idea :) .
I did kinda the ...I really liked the coke idea :) .<br />I did kinda the same when this lady had the third dbl espresso - I brought her the decaff one, don't need no dead customers in my restaurant Malinanoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-30324020097749572342012-09-25T21:56:12.517-04:002012-09-25T21:56:12.517-04:00omg!!! I SO LOVE all you post in here, that's ...omg!!! I SO LOVE all you post in here, that's just brilliant!! I work as a waitress myself and you really get everything right! So many times I wanted to say something to some annoying customers!.. and now I am reading your blog and feeling relaxed))))) as a revenge to them!))Thanks man, you've made my day!Anonymoushttps://www.blogger.com/profile/13411074960517772391noreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-85659088707559618002012-09-14T22:29:18.170-04:002012-09-14T22:29:18.170-04:00I like how a bunch of whiny customers are respondi...I like how a bunch of whiny customers are responding to this. Allow me to play hostess for you, BW.<br /><br />Dear Whiny Customers, your comments are accepted, but please remember that this space is for people who WORK in hospitality: servers, waiters, bartenders, chefs. Not you. We don't give a fuck how annoying [insert First World Dining Problem here] is. The point of this blog is what it's like on OUR side of the fence. <br /><br />There are a million other places you can throw tantrums about bad service. Urban Spoon, Facebook, that Forbes "article", your own damn blog, or in the gutter. But not here. You are not a "paying customer" here. Check your entitlement at the door.The Fool Critichttp://whinelovers.blogspot.com.au/noreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-37273065799930413242012-09-11T06:26:24.268-04:002012-09-11T06:26:24.268-04:00Oh thank you thank you! As a server in a tiny!!!!...Oh thank you thank you! As a server in a tiny!!!! Manhattan restaurant I would love to offer classes on being a considerate GUEST at an establishment. I would also love to visit patrons jobs and give them dirty looks all day while making played out jokes and asking them what they really do for a living.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-42176905071364116072012-09-10T14:00:18.911-04:002012-09-10T14:00:18.911-04:00I agree and disagree with several of these.
On sea...I agree and disagree with several of these.<br />On seating large parties: I often ask to be seated when we arrive because I'm handicapped and standing around to wait becomes taxing. I always know exactly how many people will be in the party and always order appetizers and drinks as soon as we sit so our wait-person doesn't feel like they are just waiting around though. You can't assume every customer is just an inconsiderate jerk.<br />On tipping: I always tip 20% or better unless service was terrible. An example of terrible is one other table, 30 minutes for 3 sodas and over an hour for appetizers, which were wrong (not even close to what we ordered and it was the same waitress). Still, we gave her 15% and vowed from the car not to return. I kinda hate the automatic 18% gratuity on checks b/c I've noticed if its there that's all people pay. People who tip well tip down to the 18% if it's there. <br />Asking where food goes or reaching: Feel free. Don't care as long as everyone gets fed what they wanted.<br />Feeding children in some particular order: Whatever will keep them quiet and well behaved. It's not your job to be their parents but you have the unlimited access to bread, crackers, crayons, candy, and whatever else so please help the rest of us out, k?<br />Asking questions about the menu: sorry but it's my right as a possibly uninformed guest. Not everyone will automatically know whether or not the wild mushroom soup includes portobello if it doesn't say (if they have an allergy it's better to check than call an ambulance 2 minutes after serving b/c you found their question annoying).<br />I guess the point is just try to find a place of understanding. Nobody is coming in to try to ruin your day. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-89957737151693070962012-09-09T16:34:45.826-04:002012-09-09T16:34:45.826-04:00You really should stay at home. Where DO you want...You really should stay at home. Where DO you want to sit then? Also, if your child is too young to wait patiently, you should not have them in a restaurant. Your child's behavior is not the responsibility of your server, ever. I am not a waiter, but I cringe while watching self-absorbed people like you behave as if you were the queen of England in a Ruby Tuesday. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-54727808437885777122012-09-08T22:03:42.511-04:002012-09-08T22:03:42.511-04:00Hey there,
"Well, I have been riding the sub...Hey there,<br /><br />"Well, I have been riding the subway for almost twenty years but I don't think I know how to drive one and even though I have gone to the dentist every six months for the majority of my life, I have absolutely no idea how to better run a dentist office." <br /><br />I'm glad you wouldn't tell a dentist how to do his job. I wouldn't either. But the fact is, as a waiter you're working in the service industry. And while what you do to make money doesn't define you.... a big part of being a waiter is customer service. Meaning, the customers' opinions matter and should be taken into consideration. <br /><br />Also, I agree with the writer's #5! I understand not seating incomplete parties if the restaurant is close to full. But I've walked into restaurants that were nearly empty, and have been told to wait in the corner until the last member of my party arrives. When there are 15 tables open, let me sit down and have a drink. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-16382575441536666632012-09-08T12:42:14.906-04:002012-09-08T12:42:14.906-04:00I understand being a server sucks and is a thankle...I understand being a server sucks and is a thankless job. However, it is not you or anyone but the parents' job to decide what their kid should or should not be drinking. Should they be doing it? No. But it's not your say. And if customers are being perfectly respectful, I don't understand why you'd need to make snide comments about anything either. If I'm being nice and not a pain in the ass, and the server is being incompetent and disrespectful, you can bet your ass they're not getting much of a tip. I'm not gonna pay someone to make my dining experience hell.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-84047055370738237552012-09-07T10:02:16.266-04:002012-09-07T10:02:16.266-04:00#1 Yes, I wanted something for my small children i...#1 Yes, I wanted something for my small children immediately. ANYTHING was fine. I asked, not demanded their food be brought first. I know that food for the whole table is brought at one time. However, I was willing to take any meal to feed my child. I could order a side to fulfil his need for food, NOW! Little children don't understand. However, as they got older, they learned to wait. <br />#2 Leave my food alone. ASK!<br />#3 Sometimes, I just never get to water. What's with that? Being patient backfires for me sometimes. <br />#4 had a waiter and a manager stand for a total of 30 minutes, just chatting, trying to justify the poor quality of food at a restaurant that I never had a problem with. They both thought if they were charming, I would forget the quality of the fresh produce I was served. I just never went back.<br />#5 Never had the problem.<br />#6 I just gather my things and start to leave. That gets attention. It rarely happens!<br />#7 ??? Ask.<br />#8 If it says an ingredient in the name of the dish, why would someone have to tell me or ask me about it? However, I do ask exactly what else is in a salad since fresh onions or cucumbers would cause me to not eat the salad or spend hours picking it out.<br />#9 When I order unsweetened iced tea, don't act like I am a bitch for asking for a replacement! Don't offer me tea with artificial sweetener. I know what I like--unsweetened iced tea.<br />#10 Please don't.<br /><br />On the whole, this is a stupid list of rules.<br /><br />Camping out--my friends and I know we are costing you tips. We tip well for the use of space and time. You probably get more than if you had hoped someone would sit there and tip decently. Besides, we don't require any service and place no demands. Okay, my friends will order adult beverages until the end. <br /><br />If I don't want to sit in the sun, under a glaring light, near the entrance, near the kitchen, near a frigid wall of windows in winter, I am really sorry it ruins your rotation. And, I cannot sit in a booth, ever. It causes too much back pain. I would rather leave. Practical Parsimonyhttp://www.practical-parsimony.blogspot.comnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-128393840367406142012-09-07T00:12:48.598-04:002012-09-07T00:12:48.598-04:00That dude is truly detached. What a tool. That was...That dude is truly detached. What a tool. That was more akin to a collection of douchey pet peeves than it was helpful pointers. Perfect answers.Anonymoushttps://www.blogger.com/profile/13891940896970459670noreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-11446919633853871432012-09-06T21:50:29.668-04:002012-09-06T21:50:29.668-04:00I couldn't agree with your response to #5 more...I couldn't agree with your response to #5 more. Furthermore, not only is it costing the server, but it also costs the restaurant. I guarantee a restaurant that is looking to make the Forbes list is not seating incomplete parties and holding tables that can potentially be sat. Large parties can be very costly to restaurants because they take longer to seat (usually because they're running late), they take longer to serve, they take longer to clean up, they tend to camp out, and all of this creates longer wait times for other customers which causes them to leave and go somewhere else. I know, I know being "on time" is a tough concept to grasp, I know there's traffic, things come up, but I'm sure your clients don't give a hoot about these excuses, so why should restaurants? Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-28060999403267428902012-09-06T16:59:35.352-04:002012-09-06T16:59:35.352-04:00Dear Forbes --
I have been reading magazines onli...Dear Forbes --<br /><br />I have been reading magazines online and IRL for years. I've come up with "5 Rules for Publishers"<br /><br />1. Use a font everyone likes. Some people like comic sans, while others are courier new people. But you can't go wrong with Times New Roman. Save the innovation for the graphics department.<br /><br />2. Don't sell so many ads. I want to read the magazine, not the ads. I pay good money to read your magazine (or my dentist did). I don't care to see all those chef-boy-r-d ads.<br /><br />3. I don't care how much money estee lauder gives you, scented fold outs smell like shit. Stop putting them in magazines.<br /><br />4. We're not all liberals. Don't assume we agree with you.<br /><br />5. Stick to the content that people want to see. I read penthouse so I can see girl-on-girl action. I read Forbes for real estate tips. Not for annoying lectures to the service industry.Mary A.https://www.blogger.com/profile/02662061273721145591noreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-39790962779412816242012-09-06T16:34:50.218-04:002012-09-06T16:34:50.218-04:00Is your son in school yet? They usually have 20 m...Is your son in school yet? They usually have 20 min to eat and oftentimes if they don't finish because they are talking they either have to toss the rest of their lunch of miss recess. That teaches them real quick how to focus on eating.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-41104094407930562072012-09-06T16:21:05.435-04:002012-09-06T16:21:05.435-04:00First things first- I love your blog.
Secondly- W...First things first- I love your blog.<br /><br />Secondly- What an ass hat! I saw this article earlier today and I just came here to send you the link but you've clearly already beaten me to the punch. Top notch. <br /><br />In conclusion- Keep up the bitchin', I can't get enough! Clairenoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-61704093995028787232012-09-06T16:17:54.831-04:002012-09-06T16:17:54.831-04:00Oftentimes with parties of 10 you have another ser...Oftentimes with parties of 10 you have another server assisting you with bringing out the food. They do not know the order of where the plates go as the food does not come in the window in order, but rather the time it takes to make the dishes. The order of food orders on a table doesn't always print in order if 2 people order the same thing. Also, the chef is usually angry if the food sits in the window waiting for all dishes because he runs out of room for other dishes so another server helps run the food ASAP. It would not be efficient to explain the other of the food.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-11915534963366713672012-09-06T16:10:19.141-04:002012-09-06T16:10:19.141-04:00Amen. As a teacher/waitress, I agree that this is...Amen. As a teacher/waitress, I agree that this is an important lessonAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-26798924872098616282012-09-06T15:51:48.153-04:002012-09-06T15:51:48.153-04:00To the anonymous that is defending the entire part...To the anonymous that is defending the entire party being present, this is from the person you are talking to. Notice I said I had a problem with the STRICT enforcement of the policy. I specifically said situations where it is a large party and only one or two aren't present. In situations where these policies have "hurt" me, we could have all been seated and ordered for the one or two people that weren't present. How is this in any way taking away from your restaurant? The table turnover happens at the right time, the correct amount of seats are used. Things happen, it is possible one or two people get stuck in a traffic jam and can easily call in their order to the people that are at the table. But instead by your policy, you would give the table away, just because one person got stuck in a traffic jam. Blindly enforcing policies like these are perfect examples of why things like zero-tolerance policies don't work.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-37412891374963799052012-09-06T15:40:15.601-04:002012-09-06T15:40:15.601-04:00THANK YOU!THANK YOU!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-61748245134737925672012-09-06T15:38:58.294-04:002012-09-06T15:38:58.294-04:00Another response-is it really a huge deal to have ...Another response-is it really a huge deal to have a server pass a customer a plate OVER yours? Let's pick our freakin battles here! I take orders in order. I start to my left and go around. So when I'm delivering food, and NOT yelling out "who had the cheeseburger" (I work in a little bit of a classier place than a burger place, mind you) I start at my left and deliver exactly how I took the order. I mean, what do you want??? Do you want the order to be taken in order, to avoid the "calling out", or do you not want ONE arm, reaching over you ONE time, to deliver food?!?!?! Ya kinda can't have it both ways, you're contradicting yourself! When you sit in a BOOTH, it's impossible not to reach over. And while I'm delivering food, you haven't started eating yours yet, so what the hell is the big deal of reaching over? Are you afraid something is gonna jump off my arm onto your freakin plate? Cuz that could happen anytime, if it's GONNA happen. Maybe when you go out to eat, you should sit on the inside of a booth so no one "reaches over your plate"...what do you really think will happen? Jesus! <br /><br />And what's up with CERTAIN people requesting hot water for their silverware? To sanitize it? How about the plate you're getting your food on? The glass your drink came in? The booth you're sitting your fat ass on? The bathroom you're gonna use? Like sticking your silverware in some hot water is magically gonna improve your freakin dining experience. <br /><br />Proper tipping-TWENTY PERCENT FOR EXCEPTIONAL SERVICE! $5 or $10 on $100 is not TWENTY PERCENT! There is a calculator on every phone-figure out what TWENTY PERCENT is if you're not smart enough. If you take up my table for an hour after you've eaten and paid? You tip more! That table could have been sat again, and I could of made another TWENTY PERCENT, but you chose to camp out, which resulted in me LOSING money. <br /><br />Is your food really going to taste any better in a booth, instead of a table? Some sections in my place of work are nothing BUT tables. So when it's "my turn" in the server rotation and you just HAVE TO move, that means I get skipped (or whoever is in these sections) and YOU screw the server. Sit where the hostess seats you! There is a ROTATION, and that's true for just about every damn restaurant...at least in THIS country. <br /><br />Certain occupations should be worked, at least one week, before people are let out into the world. Restaurants should be one of them. This is my job OF CHOICE. And certain people should never enter places of "service"...they damn sure act like they've never been in a restaurant before. <br /><br />Hopefully all of our grudges will be heard, whether it be here, or a different blog. Maybe people will start to "GET IT!" Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-87881449811882580262012-09-06T15:33:44.658-04:002012-09-06T15:33:44.658-04:00So what this guy wants is for the ability to bring...So what this guy wants is for the ability to bring 20 people in a restaurant, be seated immediately, wait until everyone is done talking to take the order, tell each and everyone of the 20 people that the meat sauce has meat in it, bring water and kids meals out but not say anything when lil Timmy is done eating and running around in front of me while I am bringing out the rest of your hot food, leave all 20 peoples plates on the table, oh and then cash out twenty separate checks in 5.5 seconds. I am pretty sure this guy is one of those guests who say they are ready to order and have you standing there for 15 minutes while they figure it out. Dude, everyone else in here came to eat just like you. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-57698328438322589132012-09-06T15:11:48.798-04:002012-09-06T15:11:48.798-04:00This is more in response to someone's comment ...This is more in response to someone's comment up there (^^^) and for some reason I can't reply to it. As far as not seating partial parties, my restaurant has that policy. No other place I've ever worked had a policy like that in place, and to be quite honest, I LOVE it. It doesn't really matter if you know what those "last 2 people" are gonna get or not. The fact of the matter is, if we HOLD tables for you, (whether it's the beginning of your dining "experience"...or the end, waiting for those "last 2 people" to finish) we're losing out on money. Why is that so hard to comprehend??? In my place, we only take reservations on weeknights. If you make a reservation, and your WHOLE PARTY doesn't show up within 15 minutes, your table is given away. Plain and simple. It's not hard to be on time, and usually members of a larger party have NOTICE, that they're going out to eat! It's also not hard to understand, that if we hold your table for say, a party of 10, and you don't show up, those tables could of been sat and I could have been making money...instead of watching my co-workers making it. If you make a reservation, SHOW UP, or call. If you're making plans for your entire family to go out to dinner, call the restaurant FIRST, ask what their seating policies are, and stick to it. Tell your damn family/friends, "if we're not there by 7 (7:15) they will give away our table and we'll be assed out. Hold the LATE people accountable-not the damn restaurants policies! It's not only the server losing money, but the owner, as well. DO YOU GET IT NOW?!?!?! And furthermore, as far as the water thing, don't ask me for it if you're not gonna drink it. That just makes me wanna dump it right on your head. And, if I get something for one person in your party, and ask if ANYONE else needs anything before I walk away, this includes EVERYONE at the table. Don't let me come back with something and then make me run again. I've asked if people need anything, and some have had the nerve of having me come back to the table NUMEROUS times! So after the third time of "does ANYONE need ANYTHING ELSE", and my voice sounding a little irritated, I'll make them wait. You are not my only table, and chances are, the ones I'm essentially ignoring because of your pure arrogance, are the ones who will tip me better than you will. <br /><br />I guess that's all I had to say! Lol! I really love my job. I enjoy it. But PEOPLE make me really hate it sometimes! Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-11408565994601734212012-09-06T14:44:52.440-04:002012-09-06T14:44:52.440-04:00I have 10 years of serving experience, and 2 kids....I have 10 years of serving experience, and 2 kids. I don't think kids should be taken to sit-down restaurants unless they know how to behave. Some kids are just better at it than others. My older child has always been awesome at sitting still and being patient, the younger not so much. So guess what? We suck it up and order takeout or go to a cafeteria style place unless we can leave her home. They way I see it is that, yes, we ARE missing out on dining out as often as we'd like, but if we tried, it would be hell for us and 30 other people. So we don't. And by far my biggest 'pet peeve' is when customers ignore you when you approach the table to greet them, check on them, or take an order. I'm not trying to join your little party, but I would like to know what the fuck you'd like to eat/drink, due to the fact that you're in a RESTAURANT.Missynoreply@blogger.comtag:blogger.com,1999:blog-706867684354336699.post-65731265767148323462012-09-06T14:23:04.854-04:002012-09-06T14:23:04.854-04:00In regards to the drinks, I am a diabetic and when...In regards to the drinks, I am a diabetic and when I ask for a diet drink I NEED a diet drink. There have been numerous times when I have ordered a diet drink ( these times were fast food) and I got home and it was a regular one so when I ask after receiving the drink people give me a pissed off look. Anonymousnoreply@blogger.com